Job Description
Oversee projects from start to finish, ensuring smooth collaboration, timely delivery, and top-quality results.
Key Responsibilities
- • Take ownership of our community channels from setup to daily operations, ensuring a welcoming, active, and well-moderated environment.
- • Engage with community members across platforms (e.g. Discord, social media, forums), fostering conversation, trust, and brand loyalty.
- • Plan, execute, and manage community activities such as events, AMAs, tournaments, drops, or announcements.
- • Act as the bridge between community, internal teams, and partners by gathering feedback, insights, and sentiment.
- • Develop and maintain community guidelines, moderation processes, and escalation flows.
- • Monitor community health, growth, and engagement, and report insights and improvement opportunities.
Qualifications
- • Proven experience managing online communities, preferably in gaming, pop culture, tech, or digital products.
- • Strong understanding of community platforms such as Discord, Reddit, or social media ecosystems.
- • Excellent communication skills with the ability to adapt tone to different audiences and cultures.
- • High empathy and conflict-resolution skills, with confidence in moderating discussions when needed.
- • Strong organizational skills and the ability to handle multiple initiatives simultaneously.
- • Passion for gaming, fandoms, and internet culture is a big plus.
Requirements
- Language (Spoken): English
- Experience with user-generated content (especially Roblox)
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